HCAHPS

HCAHPS (sounds like H-CAPS) was initiated by the Centers for Medicare & Medicaid who partnered with the Hospital Quality Alliance, as well as multiple other agencies committed to healthcare quality improvement. HCAHPS will result in the first truly national, standardized, publicly reported benchmark of hospital patients' perspectives of their care. A survey tool was developed to meet standardized requirements so the survey tool would be reliable, fair, and comparable across all hospitals. Lincoln Surgical Hospital began using the survey tool in March 2007 and will have comparable data on the Compare website beginning next year (2008).

HCAHPS- Hospitals Consumer Assessment of Healthcare Providers and Systems

The intent of HCAHPS initiative is to provide a standardized survey instrument and data collection methodology for measuring patients' perspectives on hospital care.

The survey is designed to produce comparable data from the patient's perspective on care that allows objective and meaningful comparisons between hospitals on domains that are important to consumers.
Public reporting of the survey results is designed to create incentives for hospitals to improve their quality of care.
Public reporting will serve to enhance public accountability in health care by increasing the transparency of the quality of hospital care provided in return for the public investment.
With these goals in mind, the HCAHPS project has taken substantial steps to assure that the survey will be credible, useful, and practical. This methodology and the information it generates will be made to the public in March of 2008.
the following charts represent data collected by Lincoln Surgical Hospital.

Click on the following links to view the charts: